Enabling Offline Access

Currently no offline access configured under VMSC -> Messaging

If you want to enable this feature in 3.1 - On the C: drive of which ever server you are going to use as the remote store create a folder called "remotestore" and share it. Under permissions and also under security (these are two places not one) I would add the everyone account, domain admins, and the local computer accounts (all computers in the VMD) with full contoll for all, adding the tech support and customer accounts are optional but not necessary.

Then and only then map the path to this folder and allow subscriber to access messages using the TUI.

Under the VMSC -> Messaging - I always browse to the folder because if you can not browse to it then it is not shared properly!

After browsing to the folder the path will look like this -
"\\Servername\remotestore"

When you are done leave a few test messages for any subscriber, folders should start accumulating in that “remotestore” folder if that happens then you are GOLD!